Many of the people we are working with, and particularly those sleeping on the streets, have diverse and very complex needs, meaning that access to accommodation can be difficult.

During the winter months, all rough sleepers are offered accommodation, which may be shared housing, B+B or similar. This is offered regardless of the reasons an individual's previous accommodation may have broken down, and without any judgement or blame where someone may be considered to have made themselves homeless.

In addition to this, during the current extreme cold, shelter has been provided within Shrewsbury town centre by The Shrewsbury Ark, with help from Shropshire Council and other partner organisations.

Each evening, members of our team visit all rough sleepers to remind them that this provision is available, and to encourage them to come in from the cold. Police, Council, Street Pastors and others are also helping to ensure everyone is made aware that they do not need to be outside. Taxis are available for those who may be unable to travel easily to this facility.

Despite every effort being made, some people will still choose to remain outdoors, and while we will not judge anyone's reasons for this, it is important to note that during this bitter weather, we will do everything possible to ensure that all rough sleepers are aware of this provision.

If you are concerned about in individual in your area you can contact streetlink via their website at where they can process your referral most efficiently. If you can report online then you can call their 24 hour hotline on 0300 500 0914